Pre-Sales Technical Support

• Conduct site visits to assess space conditions, MEP readiness, and constraints.
• Advise on installation feasibility, site prep, and technical risks.
• Prepare technical notes and site reports for design and sales teams.

Project Management & Installation Oversight

• Coordinate and supervise kitchen and bathroom installations.
• Manage site scheduling, timelines, and coordination with other trades.
• Ensure adherence to specs, standards, and safety protocols.

Installer & Contractor Management

• Serve as liaison for third-party installers and service partners.
• Train contractors on installation requirements and approve mock installations.

Internal Coordination

• Work with sales, logistics, and design teams to ensure smooth handoffs.
• Review drawings, manuals, and monitor project issues early.

Client Delivery & Quality Control

• Conduct post-installation inspections and lead client handovers.
• Manage snagging lists and coordinate rework.
• Update installation standards and best practices.

After-Sales & Warranty Support

• Coordinate service calls for post-install support and warranty issues.
• Maintain records of completed projects and recurring issues.

Qualifications:

• 5+ years in project management, interior fit-out, kitchen/bathroom installation, or technical services
• Experience with high-end kitchens, bathroom fittings, or modular systems preferred
• Strong understanding of MEP, site condition assessment, and cabinetry systems
• Strong coordination and client communication skills
• Proficient in Thai; conversational English preferred
• Competence in Excel, project tracking software, and site reporting tools